Privacy Policy
Data protection policy – Duty to inform customers and suppliers
Homes by Gestilar Data Protection Policy
1. Who is the Data Controller who processes your data?
Depending on the property you are interested in, we inform you that the data controller responsible for processing your data in relation to various processes involving users, customers, potential customers, collaborators and suppliers is the company belonging to HOMES BY GESTILAR that is responsible for marketing the respective property. Its registered office is located at C/ Jose Antonio Fernández Ordóñez, 40 Edificio 5 – Oficina 9. 28055 Madrid.
This document shall thus apply to the Data Controllers listed in Clause 1 of the Legal Notice document referring to the “Purpose”. Each of the entities concerned outlined below will be responsible for processing the data, when applicable.
The contact phone number regarding our data protection policy is 913697450, and the contact email address is protecciondatos@gestilar.com
2. What information do we hold about you, and how do we acquire it?
HOMES BY GESTILAR processes the following types of personal data regarding its customers and suppliers:
- Identity details
- Postal and email addresses
- Marketing information
- Financial and transaction data
- Professional details
All of the aforementioned information was obtained either directly from you when submitting a commercial offer, contractual proposal, etc., or from your company when providing us with identification data and other information required to fulfil the contractual relationship’s purpose. You or your company are responsible for providing us with the updated data if there are any changes to it. Regarding the data of job applicants, we obtained their information either by receiving a CV from them or by receiving their application through the services of a job portal. In the latter case, by submitting your CV to the job portal, you have given your consent for the transfer of your information to our organisation.
3. For how long will we keep your data?
Personal data relating to individuals linked to prospective customers, customers and suppliers that HOMES BY GESTILAR gathers through the various contact and / or information gathering forms will be retained until their deletion is requested by the data subject. The data submitted by our customers and suppliers will be stored for as long as the parties’ business relationship exists, while adhering to the minimum statutory retention periods depending on their character.
In any case, HOMES BY GESTILAR will keep your personal data for the period of time that is reasonably necessary, taking into account our need to respond to issues that may arise or to resolve problems, make improvements, activate new services and meet the requirements of applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you no longer use this website. After this period, your personal data will be deleted from all HOMES BY GESTILAR systems.
4. What is the purpose and the legitimate basis for processing your data?
At HOMES BY GESTILAR, we process data submitted by data subjects in order to manage various activities originating from specific operations related to sales, after-sales service, supplier management, candidate management, service quality, and so on. As a result, we will use your data to carry out some of the following actions in accordance with the relevant legitimate basis:
| DATA PROCESSING PURPOSE | LEGITIMATE BASIS |
| Customer-related accounting, tax, administrative and sales management | (Pre)contract execution |
| Handling requests for information submitted via the website form or social media | Consent of the data subject |
| To comply with current legislation. Customer knowledge | Regulatory obligation |
| Tax, accounting and administrative dealings with suppliers | (Pre)contract execution |
| Prospective customer segmentation operations, conducting recruitment campaigns, advertising exclusion | Legitimate interest of the data controller |
| Management of e-campaigns: electronic communication networks | Legitimate interest of the data controller |
| Management of offline campaigns prospective customers | Legitimate interest of the data controller |
| Contracts with customers, individuals | (Pre)contract execution |
| Handling of customer complaints and claims | (Pre)contract execution |
| Rights management in relation to data protection | Regulatory obligation |
| Management of supplier payments and transfers | (Pre)contract execution |
| Management of supplier commercial loan embargoes | (Pre)contract execution |
With regard to the aforementioned legitimate basis, you are obliged to provide personal data. If you do not provide your personal data, we will not be able to execute your contract or fulfil our legal obligations or those required by the public authorities.
5. To whom will your data be disclosed?
HOMES BY GESTILAR will never share your personal data with any third-party company that intends to use it for direct marketing purposes, unless you have expressly authorised us to do so.
Please note that we may disclose your personal data to government agencies and competent authorities in cases where HOMES BY GESTILAR receives a legal request from such authorities or where we believe, acting in good faith, that such action is reasonably necessary to comply with legal process; to respond to any legal claim or demand; or to protect the rights of HOMES BY GESTILAR or its customers and the general public.
HOMES BY GESTILAR may provide your personal data to third parties (e.g. Internet service providers who help us to administer our website or fulfil contracted services, IT support and maintenance companies, logistics companies, tax and accounting consultancies, etc.). In any case, these third parties must at all times maintain the same levels of security as HOMES BY GESTILAR in relation to your personal data and, where necessary, will be bound by legal commitments to keep your personal data private and secure, and to use the information only in accordance with specific instructions from HOMES BY GESTILAR.
6. What are your rights as a person affected or as a data subject?
Any person has the right to obtain confirmation as to whether or not HOMES BY GESTILAR is processing personal data concerning him/her.
In particular, data subjects may request the right of access to their personal data, as well as to receive them in a common, machine-readable format if the data is processed by electronic means (right of portability).
Likewise, data subjects may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In addition, in certain circumstances, data subjects may request the restriction of the processing of their data, or in certain circumstances and on grounds relating to their particular situation, data subjects may exercise their right to object to the processing of their data. HOMES BY GESTILAR will stop processing the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims or under the exceptions established in the applicable regulations.
We also inform you that you have the right to withdraw your given consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Likewise, Users are informed that at any time they may exercise the aforementioned rights by writing to us using the contact details that appear in Section 1, ‘Data Controller’ of this HOMES BY GESTILAR Data Protection and Privacy Policy, attaching a copy of their National Identity Document You may also email us at: protecciondatos@gestilar.com
You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Agencia Española de Protección de Datos.
C/ Jorge Juan, 6
28001 – Madrid
Tel. 901100099 / 912663517
7. Website Users’ Data Protection.
In compliance with the current Regulation (EU) 2016/679, HOMES BY GESTILAR notifies that the personal data of the website’s Users will be used by HOMES BY GESTILAR for the processing purposes mentioned in each data collection form on our website. Such processing of your data will be based on your consent. By clicking the ” SUBMIT ” button, the User consents to the processing of his/her data by HOMES BY GESTILAR.
Likewise, we inform you that HOMES BY GESTILAR will not transfer your data to third parties, except when legally obliged to do so or with your express consent.
Likewise, Users are informed that at any time they may exercise their rights of access, rectification or deletion of data as well as other rights recognised in this document and governed by Regulation (EU) 2016/679, by notifying HOMES BY GESTILAR at C/ Jose Antonio Fernández Ordoñez, 40 Edificio 5 – Oficina 9 28055 Madrid. Email: protecciondatos@gestilar.com
Furthermore, in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, HOMES BY GESTILAR undertakes not to send advertising via email without first obtaining the express authorisation of the recipient. Users may reject the receipt of advertising by ticking the relevant box.
8. Other information of interest about our privacy policy
8.1 Security Measures
HOMES BY GESTILAR adheres to the security standards required by current European and Spanish data protection legislation, taking into account the state of the art, implementation costs and the nature, scope, context and purposes of the processing described, as well as the varying likelihood and severity of the risks to your individual rights and freedoms.
8.2 Processing of children’s data
Under GDPR EU 679/2016 and RD 1720/2007, minors over the age of 14 can grant consent to the contracting of information society services, such as registering on a forum or filling out a contact form. However, it is the responsibility of HOMES BY GESTILAR to check the authenticity of the minor’s age.
The collecting of data from children under the age of 14 will always be conducted with the express consent of their parents or legal guardians.
8.3 Modifications to our Data Protection and Privacy Policy
HOMES BY GESTILAR may occasionally make changes and corrections to this section on the Data Protection Policy for Customers, Suppliers and Users. Please check this section regularly for any changes and how they may affect you.
8.4 Why do you need to agree to this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Customers, Suppliers, and Users aims to provide you with comprehensive information regarding the data that HOMES BY GESTILAR holds on prospective customers, customers, and/or suppliers. It covers the purposes for which this data is collected, the rights that you, as the individual affected by data protection regulations, are entitled to, and the process for exercising these rights. Therefore, by deliberately submitting your personal data via our means of contact and/or by entering into a business relationship with our company, we consider that you acknowledge and agree to the processing of your personal data as described in this policy. This personal information will be used solely for the purposes for which you have provided it to us or as permitted by certain national or regional laws.
We wish to inform you that if you refuse to provide us with certain requested data, it may impede the development of the contractual relationship between the parties. This could have serious consequences when providing the various services outlined in the business contract that was agreed upon with the contracting party.
If you have any questions regarding this section on the Data Protection Policy for HOMES BY GESTILAR Prospective Customers, Customers and Suppliers, please contact the company through the address provided in the first section ‘Data Controller’ and we will be happy to assist you and answer any additional questions you may have.
9. Applicable Legislation
These Terms and Conditions shall at all times be governed by the provisions of Spanish and European law on Personal Data Protection and Privacy.
Head Offices:
C/ José Antonio Fernández Ordóñez, nº 40 – Edificio 5, Oficina 9, 28055, Valdebebas, Madrid.
+34 91 369 74 50